CALL ANSWERING WITH PROFESSIONAL RECEPTIONISTS

A telephone answering service gives you a professional edge and creates a positive impression around your business. We can set you up with a dedicated business landline in a matter of minutes so you will never miss a call from clients or business associates.

Our virtual telephone answering service gives you access to a dedicated landline number and a professional receptionist to screen your calls. All incoming calls are answered using your company name with your choice of message. We then redirect the call directly to your mobile - and you can decide whether you want to take the call to not.

NEVER MISS ANOTHER CALL

Our UK based professional receptionists handle calls in your own busines name.

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KEY FEATURES

Pay Monthly or Save with Annual Option

London (020) Landline or any UK Geographic Number

Call Forwarding to Your Mobile or Landline

Personalised Welcome and Voicemail Greetings

Voicemail to Email

Make Unlimited Calls Every Month

Call Answering by Live Receptionists

20 Inclusive Calls Answered Per Month

40 Inclusive Calls Answered Per Month

BASIC

From £8.00 /Month

Pay Monthly or Save with Annual Option

London (020) Landline or any UK Geographic Number

Call Forwarding to Your Mobile or Landline

Personalised Welcome and Voicemail Greetings

Voicemail to Email

Make Unlimited Calls Every Month

Call Answering by Live Receptionists

20 Inclusive Calls Answered Per Month

40 Inclusive Calls Answered Per Month

LITE

From £18.00 /Month

Pay Monthly or Save with Annual Option

London (020) Landline or any UK Geographic Number

Call Forwarding to Your Mobile or Landline

Personalised Welcome and Voicemail Greetings

Voicemail to Email

Make Unlimited Calls Every Month

Call Answering by Live Receptionists

20 Inclusive Calls Answered Per Month

40 Inclusive Calls Answered Per Month

PLUS

From £29.00 /Month

Pay Monthly or Save with Annual Option

London (020) Landline or any UK Geographic Number

Call Forwarding to Your Mobile or Landline

Personalised Welcome and Voicemail Greetings

Voicemail to Email

Make Unlimited Calls Every Month

Call Answering by Live Receptionists

20 Inclusive Calls Answered Per Month

40 Inclusive Calls Answered Per Month

PRO

From £45.00 /Month

Pay Monthly or Save with Annual Option

London (020) Landline or any UK Geographic Number

Call Forwarding to Your Mobile or Landline

Personalised Welcome and Voicemail Greetings

Voicemail to Email

Make Unlimited Calls Every Month

Call Answering by Live Receptionists

20 Inclusive Calls Answered Per Month

40 Inclusive Calls Answered Per Month

BUSINESS LANDLINE WITH FLEXIBLE TELEPHONY SERVICES

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If you’re a business owner working from home, or you rent shared office space and don’t have a dedicated business telephone number, it’s understandable that you would prefer not to publish your private telephone number in the public domain.

Our low-cost telephone answering service means you can avoid unwanted cold calls yet still project a professional image without having to go to the expense of renting an entire office.

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We provide a flexible business telephony service so you can select the options that are most suitable for your needs. The table above highlights the features available with each package.

Our Basic and Lite package enables you to redirect calls to your mobile phone and record a greetings message for your business. The caller id shows up on your mobile phone so you can decide whether or not you want to take the call.

Our virtual receptionist service is a handy add-on to your virtual office. Though mobile phones are now widely used for making and receiving business calls, a dedicated business landline along with a receptionist to handle calls, takes your business profile to the next level.

Call Forwarding/Patching

If you are in a meeting or too busy to answer your phone, the call to your business landline is diverted to a virtual answering service where the caller can leave a voice message. We will then email you immediately to inform you that you have a message.

Call Answering

Business owners that receive a lot of calls will be better suited to our Plus and Pro plans. Here you have access to a professional receptionist who will field calls on your behalf and answer the phone using the name of your company.

You also have the option to configure our Plus and Pro plans with call forwarding and direct calls straight to your mobile first. If you do this, calls will only come through to us if you do not answer. We will then inform you of the call via email.

The Pro and Plus telephone answering packages also include a generous monthly call answering allowance. Incoming calls that exceed your pre-paid call allowance are charged at reasonable rates.

To give you an idea of our low-cost charges, outbound calls to UK landlines and mobile phones are charged at just 2p and 10p a minute respectively. Additional calls at charged at overseas rates.

Customers that select either the LITE, Plus or Pro plan are rewarded with unlimited calls to and from UK landlines. We even have a mobile app you can download to your handset in order to avoid roaming charges wherever you are in the world.

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FREQUENTLY ASKED QUESTIONS

  • What is telephone answering service?

    Telephone answering service is where we handle calls to your phone line as if the caller has come through to your company's reception, thus giving an impression to the caller that your business has a dedicated receptionist. With this service, you do not have to worry about being in the office to take landline calls or missing them. We will answer basic queries about your business as you supply, take message and forward to you via email. If the call is received outside our working hours, the caller can leave a voice mail and we will for the voicemail recording to you via email. You can also set up your own welcome and voicemail greetings, personalised to your business.

  • What is call forwarding service?

    A call forwarding service is where calls to your virtual business landline are automatically diverted to your mobile or another landline number. With this service, you do not have to worry about being in the office to take landline calls or missing them. If you are unable to answer the call, the caller can leave a voice mail and we will for the voicemail recording to you via email. You can also set up your own welcome and voicemail greetings, personalised to your business.

  • Does it cost to make or receive calls on my mobile?

    Yes. Calls diverted to your mobile or another landline and outgoing calls from your virtual landline are charged at 10p/min or 1.5p/min respectively. However, you can download a mobile app and receive calls free via the app. You need internet access on your mobile for the app to work. Alternatively, purchase a VOIP phone handset and connect to your internet router. Outgoing calls are always chargeable.

  • Can I receive calls whilst I'm abroad?

    Yes. You can receive calls forwarded to your mobile whilst you are abroad. Be aware, you may incur expensive roaming charges from your carrier. We recommend that you download a mobile app and receive calls free via the app. You still need internet access on your mobile for the app to work. Alternatively, purchase a VOIP phone handset and connect to an internet router whilst abroad.

OTHER RELATED SERVICES

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