Add that professional polish and never be out of reach with our virtual call answering services. With a dedicated local landline number, you’ll never miss an important call from your clients and business associates. And you can be up and running in minutes.
Divert the number directly to your mobile, or if you are unable to take the call, allow it to be professionally answered by one of our virtual receptionists. Our dedicated team will answer in your company name, with your choice of message. And as soon as they’ve dealt with the enquiry, they’ll relay the message straight to you, via email.
If you'd prefer to answer the calls direct, just select our Basic or Lite package. All calls to your virtual landline are forwarded to your mobile or another landline immediately. And, when you are unable to take a call, the caller can leave a voice message and, we’ll email it straight to you. You can still configure our Plus and Pro plans with call forwarding to your mobile first. Its only, when you are too busy to answer the call, we'll pick up on your behalf. We forward calls to any mobile or landline in the world.
Both our Plus and Pro plans include live receptionists and inclusive call allowance every month. Additional calls answered by our receptionists outside your package allowance are charged at reasonable rates.
Outbound calls to UK landlines and mobiles are charged just 2p and 10p per minute respectively. Additional charges will apply to overseas lines. Select LITE plan and have unlimited calls to and from UK mobiles and landlines. Worried about roaming charges? Download our phone app on your mobile and receive calls free, no matter where in the world you are. You just need to have internet access on your mobile. Don’t hesitate to contact us if you have any further questions.
Telephone answering service is where we handle calls to your phone line as if the caller has come through to your company's reception, thus giving an impression to the caller that your business has a dedicated receptionist. With this service, you do not have to worry about being in the office to take landline calls or missing them. We will answer basic queries about your business as you supply, take message and forward to you via email. If the call is received outside our working hours, the caller can leave a voice mail and we will for the voicemail recording to you via email. You can also set up your own welcome and voicemail greetings, personalised to your business.
A call forwarding service is where calls to your virtual business landline are automatically diverted to your mobile or another landline number. With this service, you do not have to worry about being in the office to take landline calls or missing them. If you are unable to answer the call, the caller can leave a voice mail and we will for the voicemail recording to you via email. You can also set up your own welcome and voicemail greetings, personalised to your business.
Yes. Calls diverted to your mobile or another landline and outgoing calls from your virtual landline are charged at 10p/min or 1.5p/min respectively. However, you can download a mobile app and receive calls free via the app. You need internet access on your mobile for the app to work. Alternatively, purchase a VOIP phone handset and connect to your internet router. Outgoing calls are always chargeable.
Yes. You can receive calls forwarded to your mobile whilst you are abroad. Be aware, you may incur expensive roaming charges from your carrier. We recommend that you download a mobile app and receive calls free via the app. You still need internet access on your mobile for the app to work. Alternatively, purchase a VOIP phone handset and connect to an internet router whilst abroad.
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