Privacy Policy


Protecting Your Information with Transparency and Care

Privacy Policy

Effective Date: 01 June 2026

Who We Are

This Privacy Policy explains how LowCost LetterBox, a trading style of Arjant Limited ("we", "us", or "our"), collects, uses, stores, and protects your personal information.

Arjant Limited is a UK company and acts as the data controller for personal information processed in connection with our services.

Registered Address:

95 Mortimer Street

London W1W 7ST

United Kingdom

Website: lowcostletterbox.com

Email: customerservices@lowcostletterbox.com

Information We Collect

We may collect personal and business information when you use our website, subscribe to our services, contact us, or interact with us.

Personal Information

This may include:

  • Name
  • Date of birth
  • Email address
  • Telephone number
  • Residential address
  • Identification documents
  • Proof of address

Business Information

This may include:

  • Business name
  • Company registration details
  • Trading address
  • Directors and shareholders information
  • Details of individuals connected with your business

Identity Verification Information

To comply with UK Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements, we may collect:

  • Passport or National ID card
  • Driving licence
  • Utility bills or bank statements
  • Additional documents required for verification purposes

Website Usage Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring websites
  • Cookie and analytics information

Please refer to our Cookies Policy for further information.

How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Verify your identity and comply with legal obligations
  • Process subscriptions and renewals
  • Communicate with you regarding your account
  • Respond to enquiries and support requests
  • Improve our website and services
  • Prevent fraud and illegal activities
  • Comply with UK laws and regulations
  • Send service updates and administrative notifications
  • Send marketing communications where permitted

Marketing Communications

We may occasionally send information about products and services that may be relevant to your business.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe link contained in our emails.

Sharing Your Information

We do not sell your personal information.

We may share information with:

Service Providers

Trusted third-party providers who help us deliver our services.

Business Partners

Where you choose to use optional third-party services.

Companies Within Our Group

For administrative and operational purposes.

Legal and Regulatory Authorities

Where disclosure is required by law or necessary to protect our legal rights or comply with regulatory obligations.

Data Retention

We retain personal information only for as long as necessary to provide our services and comply with legal obligations.

In accordance with UK Anti-Money Laundering regulations, certain records may be retained for up to five years after the end of the business relationship.

Where information has been collected solely for enquiry purposes and no services are provided, you may request deletion of your information.

How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorised access, misuse, loss, or disclosure.

Access to personal information is restricted to authorised personnel and service providers who require it to perform their duties.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your information.
  • Restrict or object to processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your personal data.

We may need to verify your identity before responding to your request.

Identity Verification and AML Compliance

As a provider of UK virtual office, business address, and company registration services, we are required to comply with UK Anti-Money Laundering regulations.

We may request identity documents and carry out customer due diligence before activating certain services.

Failure to provide the requested information may prevent us from providing or continuing services.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.

Please refer to our Cookies Policy for further details.

International Data Transfers

As a UK-based business providing services to customers worldwide, your information may be processed and stored in the United Kingdom and other jurisdictions where our service providers operate.

We take reasonable steps to ensure that personal information is protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and material changes may be communicated by email or through our website.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

LowCost LetterBox

95 Mortimer Street

London W1W 7ST

United Kingdom

Email: customerservices@lowcostletterbox.com

Telephone: +44 208 786 7200

WhatsApp: +44 786 786 7200

Website: lowcostletterbox.com

Last Updated: 01 June 2026