Our services are intended for legitimate business purposes.
Customers must use our services lawfully and responsibly.
Our services must not be used:
For unlawful or fraudulent activities;
For money laundering or terrorist financing;
To receive prohibited goods;
To impersonate other persons or businesses;
To mislead customers or authorities;
To facilitate scams or deceptive practices;
In a manner likely to damage our reputation.
Unless expressly authorised by us and permitted under your service package, our address must not be used for:
Google Business Profile verification;
Map listings;
Location-based services implying physical occupation of the premises.
We reserve the right to refuse or return mail or parcels which:
Are unlawful or prohibited;
Exceed reasonable limits;
Are addressed to unauthorised names;
Relate to suspended or terminated services.
Call forwarding and virtual receptionist services must not be used:
For spam activities;
For unlawful communications;
To mislead callers or authorities.
We reserve the right to suspend or terminate services immediately where we reasonably believe this policy has been breached.
Customers must immediately cease using our address and services following termination.
Suspected misuse of our services may be reported to: