Information on service availability, help and support

Last updated: 1 July 2020

We are pleased that our services have now returned to normality.

We know coronavirus is still a source of concern for many people and undoubtedly altered our ways of living. We, at LowCost LetterBox, have been working hard to return our services to normality. However, following the latest information available and the UK government guidelines, it is our top priority to protect our staff and customers as much as possible from this deadly virus. Please find below the information regarding centre opening hours, social distancing and other protective measures.

As much as we've been in the past 14 weeks, we are always here to help you and your business get through this challenging time – in whatever the way we can, and appreciate your full support to us in this difficult situation.

We’ll keep this page updated with information about our service availability, help and support. This information is correct at the time of writing, but keep checking back as things may change.

Opening Times as of 1st July:
Oxford Circus - Monday - Friday 9:00am - 5:00pm. CLOSED public holidays
Camden (new opening) - Monday - Friday 9:00am - 6:00pm. CLOSED public holidays.
Ealing - 7:00am - 10:00pm Monday - Sunday
New Malden - 8:00am - 8:00pm Monday - Sunday
Streatham - 8:00am - 9:00pm Monday - Sunday

Social Distancing & Personal Protection Measures:
We kindly request you to avoid frequent collection visits to the centres, wherever possible. Please follow the 2-metre social distancing rule and government guidelines on personal protection when visiting centres for collection. 

What happens to my post, delivered at the centre?
You need not worry. We will continue to receive all your post and keep them safe for your collection, or forward to your chosen address. If our mail forwarding service could be an option for you, please contact us for further details.

What happens to my package deliveries?
You need not worry. We will continue to receive all your packages and keep them safe for your collection, or forward to your chosen address. If our mail forwarding service could be an option for you, please contact us for further details.

I thank you for your continued support in this difficult time and assure you that we are always here to support you and your business. We are in it together! Should you require any assistance, please feel free to contact us.

Chelliah Nakeeran
Founder, Managing Director
LowCost LetterBox

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